Privacy Policy

1. Information We Collect

We collect information you provide directly and data required to operate the product safely.

• Account details such as name and email address
• Resume uploads and extracted resume metadata
• Application tracking records and related notes
• Billing metadata from Stripe (not raw card numbers)
• Usage and security telemetry

2. How We Use Information

We use your information to:

• Provide resume analysis and application tracking features
• Operate authentication, billing, and account management
• Monitor service reliability and prevent abuse
• Respond to support requests and product feedback
• Comply with legal obligations

3. Legal Bases (GDPR)

When GDPR applies, we process data under one or more legal bases:

• Contract performance for core product functionality
• Legitimate interests for security, analytics, and service improvement
• Legal obligations for compliance and enforcement
• Consent where specifically requested

4. Sharing and Processors

We do not sell personal data. We share data only when necessary with trusted processors.

• Google (authentication)
• Stripe (payments and billing)
• Infrastructure and monitoring providers
• Authorities where legally required

5. Data Retention

We retain personal data only as long as needed to provide the service, support legal obligations, and protect platform integrity.

6. Security

We use technical and operational controls including encrypted transport and access controls.

7. Your Rights

Depending on jurisdiction, you may have rights to access, correct, delete, or export your data.

You can use in-product settings for exports and deletion requests, or contact us for support.

8. International Transfers

If data is transferred across borders, we use appropriate safeguards consistent with applicable law.

9. Children’s Privacy

Nexus is not intended for children under 18, and we do not knowingly collect their data.

10. Contact

For privacy requests, contact support via the contact page in this application.